STORE POLICIES

Warranty Information

We know you are going to love your Mad Katz Rods for years to come. However, should an issue arise we want you to know we stand behind our rods 100% with a No Questions Asked Lifetime Warranty.  Free full replacement for 1 year after original purchase, just pay to ship your original rod back to us. After the first year and a lifetime after, pay to ship your rod back to us and receive 50% off the purchase of a new rod. 

Need to file a warranty claim? Get started by emailing MadKatzGear@Gmail.com

Returns

Mad Katz accepts returns up to 90 days after original purchase for 50% back.

WHOLESALE INQUIRIES

For wholesale inquiries please email MadKatzGear@Gmail.com or call us at (980) 833-2550

Retailers please log-in HERE

SHIPPING INFORMATION

We are excited to get your new Mad Katz gear into your hands! Our staff works 6 days a week ensuring shipments are sent out as fast as possible. We aim to have any order you place received within 5 days. However, due to circumstances beyond our control, carriers may be unable to fulfill all shipments on time. We will work closely on all shipments to provide tracking numbers and up to date information. 

Our rods are solid 1-piece construction, which requires a tube 8' tall and packaging material. Thank you for your understanding as we work hard to keep shipping costs low.